Oxide and Friends

Hell is other networks

39 snips
Apr 4, 2025
Join Levon Tarver, an Oxide colleague instrumental in diagnosing networking issues, and Trey Aspelund, a troubleshooting expert, as they delve into the complexities of network troubleshooting. They explore the importance of customer collaboration in resolving tech problems, share humorous anecdotes about young programmers, and discuss the intricacies of managing Virtual Private Cloud (VPC) networks. Together, they highlight the role of effective communication and technical knowledge in overcoming challenges and enhancing network performance.
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ANECDOTE

Initial Troubleshooting

  • An Oxide customer had image upload issues only when uploading from within the rack.
  • Uploads from outside the rack worked fine, adding to the puzzle.
INSIGHT

Hairpinning Discovery

  • The issue was isolated to inter-VPC traffic within the Oxide rack, which hairpins through external networks.
  • This differs from external uploads, which don't hairpin.
INSIGHT

VPC to VPC Traffic Flow

  • Inter-VPC traffic exits the rack due to current Oxide architecture and customer security preferences.
  • Customers often want security appliances to inspect traffic between tenants (silos).
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