Episode 537: Why Your PMO Isn’t Delivering

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Episode Summary

The most dangerous issue facing a Project Management Office (PMO) is not sudden collapse but a gradual decline in relevance and impact. In this conversation, Mel Bost, author of Understanding Project Practices and Processes, shares his insights from Chapter Four of the book, which focuses on PMOs and project performance. He explains why PMOs often fail to deliver consistent value, even when they are not technically “broken.” He highlights overlooked factors, from alignment with organizational strategy to a lack of meaningful performance measures, that contribute to slow underperformance. The discussion underscores that without proactive adjustments, a PMO can continue to operate while its value to the business quietly diminishes.