Stop relying on others' materials for your employee handbooks and policies. Create your own tailor-made strategies for member interactions and paperwork management. Learn the importance of forging your own path and creating your own processes highlighted by examples from famous brands like Lulu Lemon.
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Quick takeaways
Create your own employee handbook and policies to tailor them to your business.
Develop the habit of independently solving problems and avoid relying on others for solutions.
Deep dives
Take Ownership of Your Business
The podcaster emphasizes the importance of not relying on others for essential business documents and processes. He criticizes gym owners who ask for employee handbooks or policies and procedures from other gyms. He believes that as a business owner, it is crucial to create these documents oneself in order to tailor them to the specific needs and values of one's own business. He encourages gym owners to embrace the excitement and pride of creating everything from scratch and investing their own DNA into every aspect of their business.
Preparing for Real Challenges
The podcaster raises concerns about gym owners who cannot figure out simple policies and procedures and questions how they will handle more significant challenges that may arise. He warns against relying on others for solutions or assistance in critical situations. Instead, he advises gym owners to develop the habit of independently navigating and solving problems. He shares an example of a client who had to create policies and procedures in real-time during an issue with a coach, highlighting the importance of being prepared and self-reliant.
Stop asking other owners for their employee handbooks or a copy of their policies and procedures. You don't want to reinvent the wheel? Why not!?! It's your fucking wheel! Just do the work.
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