Sales Reinvented Persuasion Sandwiches and Logic Levers, Ep #461
Sean Sidney is known for his original negotiation concepts like "logic levers," the "persuasion sandwich," and "Bluff-4," and has trained more than 8,000 professionals to secure better deals and deliver real business value.
I’m talking to Sean this week all about how procurement pros gain leverage in even the most high-stakes deals. Sean generously shares his favorite tactics, including how to use threats respectfully, the power of emotional acceptance, and the strategic application of logic levers.
Whether you’re in sales or procurement, Sean’s actionable, relatable insights will help you navigate challenging negotiations, avoid common pitfalls, and forge better business relationships.
Plus, you’ll hear real-world stories from Sean’s own career, practical tips to recognize and counter aggressive negotiation moves, and the essential dos and don’ts that every negotiator should live by.
Outline of This Episode- [05:52] Emphasize emotion in persuasion: connect emotionally, be respectful, wrap emotional appeal around threats, and use logic to justify decisions.
- [07:11] Strategize to unsettle competitors and align sales for the best deal.
- [12:25] Focus on win-win negotiations by trading asymmetric variables to maximize value.
- [14:15] Collaborative negotiation involves sitting side by side to achieve mutual success.
- [18:54] Appreciate negotiating tips; emphasize quid pro quo strategy.
- [23:14] Understanding stakeholders' drivers and using backdoor selling effectively can influence decisions.
At the foundation of effective negotiation lies a clear understanding of the difference between strategy and tactics. Sean Sidney succinctly explains:
- Strategy is the overarching plan designed to achieve a specific objective.
- Tactics are the specific actions or maneuvers employed to implement that strategy.
For instance, a buyer’s objective might be to reduce costs. The strategy could range from developing new suppliers to collaborating for value creation. Tactics are then the moves—such as employing “logic levers” or persuasive messaging—that bring the chosen strategy to life.
The Power of Gaining LeverageSean’s go-to negotiation strategy, especially in high-stakes procurement deals, is to gain leverage. Leverage puts pressure on the other party to make concessions without having to give away value early. While it can seem aggressive, Sean emphasizes that this approach can be effective in both win-win and win-lose scenarios, provided you use the right tactics and maintain respect for the relationship.
However, leverage isn’t about domination. Leverage, when used with progressive and collaborative tactics, creates the opportunity for both parties to get their share of the “pie”—even when that pie grows through collaboration.
The Persuasion SandwichSo, how do you gain and apply leverage without damaging long-term relationships? Sean introduces three core negotiation tactics, ultimately wrapped into what he calls the Persuasion Sandwich:
- Action Consequences (The “Threat”): This is where you clearly articulate the consequences of non-action, e.g., “We can’t supply you unless the price increases.” While the term “threat” might sound harsh, it’s simply drawing clear boundaries.
- Emotional Acceptance: To prevent escalation or defensiveness, frame tough messages with empathy and respect. “I’d love to work with you, but due to our costs, we can’t lower our price further.” It’s about being hard on the issue, soft on the person.
- Logic Levers: Make your position believable and credible. Use logic by highlighting your worth as a partner, creating a sense of competition with others, or subtly shifting value focuses to place the other party off balance. These levers (us, others, them) make your persuasive message more convincing.
By blending these elements, the persuasion sandwich becomes a sophisticated yet non-confrontational way to negotiate assertively without alienating your counterpart.
Harnessing Preparation and Recognizing TacticsOne of Sean’s golden rules is that preparation is everything. He advocates spending 80% of your effort preparing—analyzing your own and your counterpart’s position, planning your moves, and developing tradeable concessions. Even the most skilled negotiators wish they had prepared more.
Understanding and countering aggressive tactics—like strong anchoring, “take it or leave it” offers, or last-minute demands comes down to anticipation and response. Recognize the move, re-anchor with confidence and logic, or be ready with a tradeable variable to maintain balance.
Sean distinguishes between two classic strategies:
- Win-Lose (transactional, competitive, price-focused)
- Win-Win (collaborative, value-focused, deals with asymmetric variables that provide differing value to each side)
While not every negotiation will veer toward true collaboration, building trust, focusing on shared objectives, and sometimes even shifting your “seating” position from face-to-face (competitive) to side-by-side (collaborative problem-solving) can move negotiations along the spectrum toward a win-win outcome.
Putting It All TogetherSean also shares a memorable story from his first week in a procurement role. By aligning internally with stakeholders and skillfully bluffing the supplier (using the persuasion sandwich), he secured a €200,000 saving, timely delivery, and stakeholder buy-in for future projects.
Sean's advice is to prepare meticulously, wield tactics thoughtfully, always trade and never move for free, and build genuine rapport. Whether you’re in sales or procurement, mastering both strategy and tactics, and knowing when to use each, will set you apart as a true negotiation hero. Remember, the best negotiators seek to win, but they also strive to grow the pie for everyone at the table.
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