The Federal Drive with Terry Gerton OPM's HR modernization strategy sets next sight on USA Hire
Nov 21, 2025
Jason Miller, Executive Editor at Federal News Network and expert on federal HR and IT modernization, discusses the Office of Personnel Management's effort to revamp the USA Hire platform. He explains how this modernization aims to enhance candidate assessment tools for hiring managers. Key topics include the introduction of unproctored tests, video interviews, and AI use, as well as industry reactions and concerns. Miller also highlights the role of USA Hire in centralizing innovations in skills-based hiring and improving the overall applicant experience.
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Platform Is Robust But Aging
- USA Hire is a long-standing OPM assessment platform used widely across agencies.
- Jason Miller says its technology may lag current private-sector tools and OPM is reassessing capabilities.
RFI Targets Modern Assessment Features
- OPM issued an RFI asking industry about secure, unproctored assessments, AI use, and integrations.
- The RFI signals OPM wants adaptive, multi-modal assessment tools like online video interviews and machine scoring.
Industry Wants Openness And Competition
- Industry reacted positively and called USA Hire a de facto monopoly that may need competition.
- Firms want better integration with commercial platforms and see the RFI as a chance to open access.