Becker’s Healthcare Podcast Dr. Marlon Levy, CEO of VCU Health
Aug 1, 2025
Dr. Marlon Levy, CEO of VCU Health, dives into the organization's remarkable handling of a five-day water outage while ensuring patient care remained a priority. He discusses strategies for expanding outpatient access and the importance of collaboration within healthcare teams. Levy also addresses the challenges posed by legislative changes and the evolving landscape of healthcare delivery, emphasizing innovative approaches to improve accessibility and the ongoing need to adapt amid workforce shortages.
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VCU's Water Outage Crisis
- VCU Health faced a five-day water outage disrupting all services including organ transplant and patient care.
- The team managed logistics like water trucking, sterilizing equipment off-site, and rescheduling thousands of appointments to maintain care.
Legislation Shapes Healthcare Delivery
- Changes in federal legislation and Medicaid expansion shape healthcare delivery and financial stability.
- Balancing access, quality, and cost remains a core challenge for academic medical centers like VCU Health.
Prioritize Internal Communication
- Communicate transparently and include all team members when addressing challenges and solutions.
- Value input from clinical and technical experts to optimize care and resource use effectively.