The Indicator from Planet Money

Could Meta do more to protect us from cyber scams?

6 snips
Jul 10, 2025
In this episode, Stephen Basaha from the Gulf States Newsroom sheds light on the dark side of online business. He shares a harrowing story of a New Orleans bar owner who fell victim to a cyber scam, highlighting the urgent need for stronger protections from tech giants. The emotional impact on small business owners is discussed, revealing feelings of distress and self-blame after such incidents. Plus, the conversation emphasizes the responsibility of both individuals and tech companies in fighting against the rising tide of cybercrime.
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ANECDOTE

Bar Owner's Facebook Hack

  • Hillary Hanning's bar social media accounts were hacked after she responded to a fake Facebook support message.
  • The hacker used her accounts to sell fraudulent items, causing confusion among her friends and customers.
INSIGHT

Small Businesses Are Prime Targets

  • Small businesses suffer cyber attacks far more often than large businesses because they are more numerous and less prepared.
  • Owners wearing many hats lack resources to invest in robust cybersecurity, leading to vulnerabilities.
ADVICE

Basic Cybersecurity Steps

  • Use two-factor authentication, safeguard passwords, and enable firewalls to improve cybersecurity.
  • These simple, affordable steps can significantly reduce the risk of hacking for small businesses.
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