“Leading Through Customer Service” with Dan Sachs | Ep. 034

In this ep., Amir interviews customer service and workplace culture guru, Dan Sachs. Listen in on this interesting conversation to hear Dan detail the core values and 5 key characteristics that organizations must exemplify with regard to their customers, internal and external, to create breakthrough results and fulfillment. Dan also delineates the 3 types of roles leaders can take, and provides a fascinating look at the history of customer service and how it has influenced leadership throughout the decades. For more information, visit theghannadgroup.com/blog/ttlpodcast-034