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Pritha Mehra is the Chief Information Officer and Executive Vice President of the U.S. Postal Service, where she leads the digital transformation of a network that delivers more mail than any other postal service in the world.

In this episode, Pritha shares with co-host Suchi Srinivasan how the USPS adopts cutting-edge technologies while staying true to its public mission. Pritha also explains why her colleagues call her “anti-complexity,” and how simplicity is often the key to scaling innovation.

[01:21] The True Scale of the USPS

[02:02] Anti-Complexity Approach

[04:08] Encouraging Adoption of New Tech

[06:07] AI at the USPS

[08:28] Creating a Culture of Curiosity

[12:14] Job Hopping Internally

[15:10] Want a Promotion? Speak Up

[19:47] Pritha’s Crowning Moment

[22:39] Reflections

Links:

Pritha Mehra on LinkedIn

Kamila Rakhimova on LinkedIn

Suchi Srinivasan on LinkedIn

Abril Villarreal Garcia on LinkedIn

About In Her Ellement:

In Her Ellement highlights the women and allies leading the charge in digital, business, and technology innovation. Through engaging conversations, the podcast explores their journeys—celebrating successes and acknowledging the balance between work and family. Most importantly, it asks: when was the moment you realized you hadn’t just arrived—you were truly in your element?

About The Hosts:

Kamila Rakhimova is a fintech leader whose journey took her from Tajikistan to the U.S., where she built a career on her own terms. Leveraging her English proficiency and international relations expertise, she discovered the power of microfinance and moved to the U.S., eventually leading Amazon's Alexa Fund to support underrepresented founders.

Suchi Srinivasan is an expert in AI and digital transformation. Originally from India, her career includes roles at trailblazing organizations like Bell Labs and Microsoft. In 2011, she co-founded the Cleanweb Hackathon, a global initiative driving IT-powered climate solutions with over 10,000 members across 25+ countries. She also advises Women in Cloud, aiming to create $1B in economic opportunities for women entrepreneurs by 2030.

Abril Villarreal Garcia is a first-year associate at BCG where she has done projects in Private Equity, Climate & Sustainability and Social Impact. She grew up in Monterrey, Mexico and lived for a few years in the Houston area. She studied International Politics at Georgetown University with a focus on culture. She is passionate about pursuing a career that gives her financial independence and stability while also making an impact.

Subscribe to In Her Ellement on your podcast app of choice to hear meaningful conversations with women in digital, business, and technology.

49: Make Space for Innovation (80/20 Model)