Circular Retail & Social Impact: How Goodwill is Leading the Way

How can retailers embrace sustainability and drive social impact at scale? In this episode of RETHINK Retail, host Lisa Amlani sits down with Bev Kobe, President & CEO of Goodwill Industries, to discuss how Goodwill is redefining retail through the circular economy, resale innovation, and social enterprise. Goodwill is more than just a thrift store-it’s a leader in sustainability and job creation, diverting billions of pounds from landfills while employing those who need it most. ⏱ Timestamps: [00:00] Introduction to RETHINK Retail [01:20] Meet Bev Kobe, CEO of Goodwill Industries [03:45] The scale of Goodwill: 154 networks and 6 billion pounds of goods collected [07:10] How Goodwill is innovating in circular retail [12:30] Sustainability goals: resale, recycling, and reducing waste [17:50] Beyond retail: Goodwill’s impact on communities and job creation [22:15] Take-back programs & retailer partnerships [27:30] Final thoughts: How brands can start their circular journey 🌍 Join our community at: www.globalretailleaders.com