Jason Liu, CEO: Zywave: Focus on the customer front-end (271)

Zywave provides a platform of modular solutions that enables digital distribution and revenue operation optimisation for insurers and brokers.

Over the past five years, the company has made ten acquisitions, spending nearly $1 billion dollars to bring leading brands and innovative companies together under one unified organization. Join Matthew as he speaks to Zywave CEO, Jason Liu on how the company is a fast growing and ambitious player in the space, as well as how it focuses on the customer and external front-office operations. 

Curious to find out more? Jason Liu co-authored with Don Bailey “The Sales Revolution” on demystifying digital distribution.

Key talking points:

• Evolution versus revolution - when disruption is your friend
• Why focus on the customer front end trumps back end
• Merging data and software - acquisitions that allow software to be more intelligent and automated 
• Funding in 2023 - the Impact of private equity on insurance
• Top tips for a CEO - Running, mental health and company culture

If you like what you're hearing, please leave us a review on whichever platform you use or contact Jason Liu and Matthew Grant on LinkedIn.

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Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Explain how data and software integration can occur
• Identify why Application Process Interfaces (APIs) are key for industry integration
• Summarise the changes the insurance industry has seen due to private equity

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 271 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.