Are Banks Really Ready for AI?

Kiah Haslett, banking and fintech editor for Bank Director and FinXTech, dives into how major banks and community lenders are adapting to AI. She discusses the necessity of employee training and a robust data strategy for effective AI integration. Insightful commentary reveals why community banks must evolve to meet customer expectations for financial guidance. Kiah also addresses regulatory changes surrounding reputation risk and the implications for banks managing public perception, especially in innovative sectors like cryptocurrency.