The Medical AI Podcast Episode 15: Can AI systems improve doctor-patient communication? With Matt McBride, CEO of Mend
13 snips
Mar 7, 2023 AI Snips
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Episode notes
Communication Drives Medical Errors
- Medical errors in the US are the third leading cause of death, with communication failures as a major source.
- Only a minority of patients understand their diagnosis or medications, highlighting critical communication gaps.
Modernizing Patient Communication Needed
- Patients desire modern, convenient communication like secure texting but often are stuck with phone calls.
- High no-show rates at clinics reveal inefficiencies impacting healthcare outcomes and provider workflows.
Engagement Improves Health Outcomes
- Enhanced patient engagement through convenient communication leads to better adherence and fewer emergencies.
- Early detection and proactive management of conditions reduce costly hospital visits and improve outcomes.