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The Path with Ryan Roslansky

Bonus Episode: What it takes to be a product manager, according to CPO Mark Hull

Feb 7, 2024
Mark Hull, Chief Product Officer of GoodRx, joins Ryan and Daniel Roth to discuss the ins and outs of product management. Topics include understanding customer needs, collaboration, influence and persuasion, emotional intelligence, attracting talent, diverse industries, entering the field, and necessary skills.
26:09

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Product managers act as custodians of the customer experience, relying on EQ and leadership skills to motivate and influence teams.
  • Creativity, curiosity, and the ability to distill knowledge into actionable signals are essential for product managers, along with a blend of data insights and innovation.

Deep dives

The Role and Responsibilities of a Product Manager

A product manager plays a crucial role in understanding customer needs and devising solutions to meet those needs. They act as the glue that brings together different teams to make those solutions come to life. Product managers are like custodians of the customer experience and are responsible for motivating and influencing their teams. While they may not have direct authority, they rely on their EQ and leadership skills to inspire others. Creativity is an important aspect of the role, as is the ability to work through obstacles and collaborate with cross-functional teams.

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