173 - Dr. Peter Pronovost, Chief Clinical Transformation Officer at University Hospitals, on Achieving Zero Harm in Healthcare & Why Love Wins

Today, Dr. Peter Pronovost joins us. He is the Chief Clinical Transformation Officer at University Hospitals in Cleveland, Ohio, where he is a champion for innovation as well as patient safety and value improvement. His devotion to value improvement in this role reduced Medicare Annual expenditures by 21% over a two-year period.

Nicknamed “Dr. Checklist,” Peter garnered worldwide recognition for a patient safety checklist that he developed. And, in 2008, he received a MacArthur Foundation “Genius Grant” and was named by Time magazine as one of the “100 Most Influential People.”

In our conversation today, Peter and I talk about what it means to provide high quality care, about the necessary cultural shifts that are taking place in healthcare, about how even seemingly simple innovations can have long-lasting impacts on providing patients with better care, and about the power of our beliefs, human connection, and love in positively impacting others.

Additional Resources:

• University Hospitals’ Journey to Zero Harm: https://vimeo.com/687888354

• Pronovost on Love Wins: https://vimeo.com/555014083/162fedf615