Ep 81: How Palantir Star Tyler Scriven Is Helping Small Businesses Compete Against Amazon

U.S. e-commerce sales eclipsed $1 trillion last year and are expected to double or triple over the next decade. As online demand increases, how can small businesses compete with retail giants like Amazon and Walmart? What capabilities do they need? And can a new model help level the playing field? 

This week, we explore the future of logistics and e-commerce with Tyler Scriven, co-founder and CEO of Saltbox. Tyler was a star talent at Palantir for many years (his first job title was "Predictor and Crusher" on account of his ability to eliminate operational challenges) before applying his learnings to help entrepreneurs nationwide. He identified a key gap in the market: small businesses have great software tools, but need help in the physical world with supply chain and logistics to compete against large retailers with scale advantages. With a dozen locations in major metropolitan areas, Saltbox provides a unique co-warehousing model to elevate storage and shipping capabilities. 

In this episode, we discuss Tyler's most important lessons from Palantir and how to cultivate a mission-driven culture. We cover his entrepreneurial journey from Palantir to acquiring his own small business and discovering the logistical shortcomings that Saltbox is designed to solve. We also talk leadership lessons and Tyler's compelling perspective on "courage for normal people."