Becker’s Healthcare Podcast Kimberly Probus, Chief Nursing Officer, El Centro Regional Medical Center
Aug 4, 2025
Hear from a Chief Nursing Officer as she shares her expertise on revitalizing a struggling hospital. Discover how she builds interdisciplinary teams and tackles post-COVID workforce challenges with innovative staffing solutions. Gain insights into the unique healthcare needs of her community and the pivotal role of nursing leadership in improving population health. Embrace the importance of adaptability in today’s ever-evolving healthcare landscape.
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Hospital Rescue Post-COVID
- Kimberly Probus led a monumental effort to rescue El Centro Regional Medical Center post-COVID by filling staff vacancies and building interdisciplinary teams.
- She uses her experience from 56 hospitals to train teams to collaborate effectively at this community hospital.
Absenteeism, Not Shortage
- The workforce challenge is not a shortage of licensed nurses but absenteeism driven by unwillingness to work under current conditions.
- Post-COVID work ethic issues require new approaches beyond filling positions, focusing on encouraging attendance.
Effective Workforce Recruitment
- Use a structured recruitment program like the nine-step process within the five R's: recruitment, retention, reward, recognition, and resilience.
- Tailor retention and resilience strategies specifically for post-COVID workforce challenges such as absenteeism.