How do you create and maintain a customer-centric culture where everyone cares about doing right for customers even when no one is looking? The answer: it starts with human focussed leaders at the top.

Ashok Ramachandran, CEO, and President at Schindler Elevator Corporation-India, is known for leading organizations to achieve profitable success while caring for employees as a first priority.

During the episode, you'll hear:

How to get employees to deliver excellence even when no one is watching
Proven tactics and skills to achieve revenue growth while leading with a heart
Examples of brands doing experiences right and best practices
How different generations (Gen X, Gen Z, etc) and cultures can better work together
Inspirational advice - what he'd tell younger self based on what he knows now as a CEO.

Learn more about Stacy Sherman and Ashok Ramachandran at DoingCXRight.com/podcasts

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Book time with Stacy here.

7. Creating and Leading A Customer-Centric Workplace Featuring Ashok Ramachandran