Global Workplace Excellence: Navigating Divergent Paths with Data

Overview: 

The conversation explores the evolving landscape of data collection in organizations, emphasizing the shift towards self-identification and the importance of anonymity in employee surveys. It highlights the need for real-time data collection methods that foster trust and engagement among employees. The discussion also delves into the erosion of trust in organizations, the significance of authentic leadership, and the challenges of navigating authenticity in the context of diversity, equity, and inclusion (DEI) work. The role of artificial intelligence in bias detection and the necessity of identifying barriers to growth within organizations are also examined. Finally, the conversation addresses the global perspectives on diversity and inclusion and offers insights on individual actions that can support a more inclusive environment.

Key Takeaways: 

• Self-identification in data collection is becoming more prevalent.

• Anonymity in surveys increases employee honesty.

• Real-time data collection enhances engagement and insights.

• Trust is crucial for productivity and engagement.

• Authentic leadership fosters a positive workplace culture.

• Navigating authenticity can be challenging in DEI work.

• AI has the potential to disrupt biases in organizations.

• Identifying barriers to growth is essential for organizational success.

• Global perspectives on diversity and inclusion vary significantly.

• Individuals can support inclusion by allowing authenticity and grace.

About Our Guest:

Pam Jeffords is a transformational leader and global thought leader on inclusive workplace cultures. As Managing Partner of BE Labs, she advises organizations on aligning people and culture strategies with business outcomes. With over three decades of experience, she challenges organizations to rethink traditional approaches. Previously, Jeffords led Mercer’s global DEIB consulting practice and was a Partner at PwC in the Workforce of the Future team. Her work has been featured in Fortune Magazine and The Economist.