The Everything Feed - All Packet Pushers Pods TL013: The Process Communication Model: An Algorithm for Effective Communication
May 8, 2025
Aleksandra Lemańska, an expert on the Process Communication Model (PCM) and host of the Lemon Tech Leadership Podcast, discusses how PCM can optimize communication in high-stress environments. She explains the importance of understanding various communication styles to enhance team dynamics and prevent misunderstandings. The conversation dives into the thin line between influence and manipulation in leadership, emphasizing self-awareness and adaptability as key to fostering effective interactions in diverse teams.
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NASA's Origin of PCM
- The Process Communication Model (PCM) originated from NASA's need to improve team success in space missions.
- Taby Kehler created PCM after observing how people under stress communicate differently, providing a framework for better interactions.
Tailoring Communication With PCM
- PCM helps tailor communication styles by understanding how people prefer to communicate and receive messages.
- This approach improves interaction effectiveness by matching others' communication 'floors' rather than sticking to your own.
Know Yourself First
- Understand yourself deeply before trying to communicate effectively with others.
- Self-awareness acts like an oxygen mask, enabling you to better recognize and connect with others.