Adoption is top of mind for many organizations at the moment - be it adoption of a particular workload (like Microsoft Teams) or cloud services in general. Warren and Nic sat down with the always entertaining Tracy van der Schyff to talk about the difference between adoption and consumption and the concept of user empowerment. Facilitating the evolution of human capabilities – Tracy's passion is to empower people and therefore training and change management lie close to her heart. Her Mission is to positively impact WHAT and HOW people create, she believes that what we design or create, designs / creates us back (Ontological Design). It is about enabling others to serve themselves better, expand their possibilities, increase their capacity to learn, act more effectively and better design their future.. You can follow Tracy on Twitter at https://twitter.com/tracyvds