EP 104: Marcin Nazaruk PhD on Learning from Normal Work
Jul 1, 2024
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Award-winning expert Marcin Nazaruk discusses 'Learning from Normal Work' to improve safety and performance. Topics include psychology of safety, adaptability in work systems, changing mindsets, and handling crises. The podcast offers insights on enhancing communication through questioning techniques.
Learning from Normal Work enhances operational effectiveness by identifying and addressing adaptations posing risks.
Systemic thinking drives better outcomes by understanding organizations as adaptable systems with interdependent components.
Deep dives
Understanding the Background of Dr. Marcin Nazaruk
Dr. Marcin Nazaruk, a renowned proactive learning expert, began his career in psychology before transitioning to occupational psychology and safety culture. With unique opportunities in oil and gas companies like BP and Baker Hughes, he developed practical tools to bridge academia with real-world applications, focusing on learning from normal work and accident precursors.
Importance of Adapting in Varied Daily Work Challenges
Dr. Nazaruk defines normal work as daily activities involving adaptive responses to ever-changing challenges like resource shortages or unexpected obstacles. He emphasizes proactively identifying adaptations that may pose risks, advocating for understanding and addressing constraints to enhance work processes. The focus is on learning from these adaptations to improve operational effectiveness.
Applying Adaptability Concepts in Team and Organizational Systems
The concept of adaptability extends from individual tasks to entire systems like teams and organizations. Dr. Nazaruk highlights the importance of perceiving organizations as systems with interdependent components that adapt and interact to achieve common goals. Understanding and managing variability at different levels enhance the organization's overall effectiveness.
Transition from Individual Reflection to Collaborative Learning Processes
The shift towards effective learning involves transitioning from individual reflections to collaborative processes that uncover hidden challenges and dependencies within organizational workflows. Dr. Nazaruk stresses the need to adopt interactive learning methods, such as simulations and structured discussions, to enhance collective understanding, foster constructive conversations, and drive systemic improvements.
In this episode of the Emergency Mind Podcast, host Dan Dworkis is joined by Dr. Marcin Nazaruk, an award-winning global expert in proactive learning, to explore how knowledge and principles from various industries, particularly oil and gas, can enhance safety and performance in the medical field. Dr. Nazaruk discusses the concept of 'Learning from Normal Work,' offering practical insights and tools to help professionals adapt and thrive under pressure. They delve into topics such as the psychology of safety, adapting to variability in work, and the critical importance of changing mindsets to uncover deep learning opportunities. This episode is a rich exploration of how systemic thinking can drive better outcomes in high-stakes environments.
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