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In the US, approximately 1.6 million people are changing dentists every month, making patient retention and loyalty critical to any dental practice's success. When the value per patient is so heavily weighted on retention and loyalty, we wanted to dive into some points on improving customer service, increasing retention rates, and how to show appreciation to your amazing patients! By raising retention rates from 50% to 80%, your practice can double its value per patient and stimulate the growth you're looking for, so don't let this opportunity pass. Listen to this week's episode so you don't miss out on ways to promote loyalty, retain patients, and give them a reason to tell their friends!