Research shows that the number of workers who can be described as “fence-sitters” (i.e. those who are quiet quitting) has increased in recent years. It is incumbent on businesses to figure out not just how to retain staff, but to ensure that those who are not as engaged as they could be can rediscover their passion, motivation and, ultimately, productivity. In this episode of The HR Leader Podcast, host Jerome Doraisamy speaks with operational excellence strategist, author and mentor Ishan Galapathy about the state of affairs with workplace engagement, why employers and HR professionals need to be so concerned about “fence-sitters” and winning them back, navigating that which is “volatile, uncertain, complex, and ambiguous”, and the questions that businesses and team leaders need to be asking of themselves when it comes to shoring up workplace engagement.

Galapathy also delves into whether those employees who are already engaged need to take greater responsibility for bringing the disengaged and “fence-sitting” colleagues along for the ride, recounts some case studies about successful engagement of a workforce, how technology can help better engage those sitting on the fence, and how culture will improve from a more strategic focus on workplace engagement.