Bridging the Gap between R&D and the Client with James Watters

James Watters is currently the CTO of Modern Application Platforms at VMware, but he has truly done it all. Whether it was working with large corporate companies or helping startups establish themselves in the private sector, James has been there. On this episode of IT Visionaries, James sits down to discuss some of the things he’s learned along the way, including why he believes it’s imperative for research and development teams to work side-by-side with clients, what forced some of the changes we see in enterprise applications today and how these unprecedented times will shape technology moving forward.

Key Takeaways

• The Connection between research and development and working with clients is imperative, especially when it comes to shaping the end-user experience
• The evolution of the cloud forced enterprises to alter their applications to a more simplified and streamlined approach.
• One of the most important things moving forward will be figuring out how to give a 100% digital customer experience

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

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