The Social-Engineer Podcast

Ep. 235 - Security Awareness Series - An Empathetic Approach Security Culture with Stuart Archer

Nov 20, 2023

Stuart Archer, dynamic healthcare leader, discusses the power of empathy in the business world and building a cybersecurity program in healthcare. He emphasizes the importance of positive affirmation and bringing in external experts to improve security culture. Recommended books and the power of empathy in leadership are also discussed.

37:57

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Episode guests

Stuart Archer

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Episode notes

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Quick takeaways

Empathy is a strength, not a weakness, and it takes courage to understand things from other people's perspectives.

Creating a culture where employees feel comfortable reporting and discussing security risks is crucial for building a strong security awareness culture.

Deep dives

Importance of Empathy and People-First Approach in Business

Stuart Archer, CEO of Oceans Healthcare, shares his experience and insights on the importance of prioritizing empathy and a people-first approach in business. He discusses how his background in college football coaching taught him the value of being true to oneself and balancing empathy with high expectations. Archer emphasizes that empathy is a strength, not a weakness, and that it takes courage to understand things from other people's perspectives. He also highlights the significance of creating a culture where employees feel comfortable reporting and discussing security risks.

Introduction

2min

A Social Engineering Community, Child Protection Organization, and Introduction to a Healthcare Leader

4min

The Power of Empathy in the Business World

9min

Building a Cybersecurity Program in Healthcare

10min

Implementing Positive Affirmation and Bringing in External Expert

11min

Recommended Books, Mentors, and the Power of Empathy in Leadership

2min

Today on the Social-Engineer Podcast: The Security Awareness Series, Ryan and I are joined by Stuart Archer. Stuart is a dynamic health care leader with a proven track record of quality improvement, growth and innovation. He began his health care career at the bedside as a nurse’s aide, building within him a laser-like focus on a patient-first care model and building teams guided by empathy and compassion. He took the helm at Oceans Healthcare in 2015 and has since shepherded in a period of unprecedented improvement and growth.

Oceans is now an industry leader, among very few behavioral health providers to implement much-needed quality benchmarking tools like patient depression and anxiety questionnaires and implementing a companywide electronic medical records system.

Oceans has earned numerous awards, including being named one of the Inc. 5000’s fastest-growing companies in America for six consecutive years.

Mr. Archer is an at-large board member of the National Association of Behavioral Healthcare, was named the 2021 D CEO Magazine Outstanding Healthcare Executive and earned the 2018 EY’s Entrepreneur of the Year in Healthcare award for the Southwest region. [Nov 20, 2023]

00:00 - Intro

00:20 - Ryan Intro

00:56 - Intro Links:

- Social-Engineer.com - http://www.social-engineer.com/

- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/

- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/

- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/

- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb

- CLUTCH - http://www.pro-rock.com/

- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/

04:00 - Stuart Archer Intro

- LinkedIn: linkedin.com/in/stuartlarcher/