Confident Business English 305. How to Build Confidence and Connection in English at Work
Jan 14, 2026
Navigating conversations in English can be more challenging than technical discussions, especially for senior managers. Simple routines can automate small talk, easing anxiety. Accepting unpredictability builds resilience when conversations go awry. Asking questions allows you to control discussions and avoid feeling overwhelmed. Emphasizing open questions invites richer dialogue. Aiming for common vocabulary rather than niche terms reduces stress. Lastly, practicing small steps fosters connection over perfection, making interactions smoother.
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Conversation Is About Connection, Not Just Language
- Making conversation is harder than technical discussions because it's about connecting, not knowledge alone.
- If you can't make conversation you struggle to build relationships, which undermines leadership impact.
Use A Three-Step Conversation Routine
- Do use a simple three-step routine: say hello, ask "How are you?", then a follow-up like "How was your weekend?".
- Repeat these set questions until they become automatic to reduce stress and free mental space.
Accept The Unknown And Adapt
- Accept that conversations move into the unknown and you must adapt rather than expect perfection.
- Build resilience for when things go wrong and counter self-critical thoughts quickly.