Ep 32. Inside the Checkout Revolution: Justin Grooms on Payments, Crypto, & the Future of E-Commerce

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In this episode of Money Majlis, recorded at the Dubai Fintech Summit 2025, you are invited into a dynamic conversation between host Suvo Sarkar and Justin Grooms, President of Bolt Financial. 

Justin Grooms, who has led Bolt’s global strategy since 2019, shares a front-row perspective on the seismic shifts happening in payments and e-commerce. With Bolt’s universal shopper network now connecting over 80 million users, Justin offers rare insight into how independent retailers can compete with global giants through frictionless checkout, loyalty programs, and password-less authentication.

Justin and Suvo explore the crossroads facing the payments industry: while transaction volumes are soaring, revenue growth is slowing and the sector is ripe for disruption. Where will the next wave of growth come from? What drives customer choices in online shopping - is it product selection, user experience, pricing, or trust? Will the industry will see consolidation or continued fragmentation? 

Justin deep dives into Bolt’s new superapp, which aims to make buying, selling, and using cryptocurrencies as easy as traditional payments. He discusses the impact of generative AI on payments, from real-time fraud prevention to enhancing customer experience, and shares his leadership philosophy that helped Bolt scale tenfold through challenging times.

Don’t miss this masterclass on the future of money, technology, and leadership. And remember to visit give.moneymajlis.com to redeem your free $50 GiveCard for charity.

Research by Shekhar Krishnamurthy & Perplexity Pro

Produced by Poddster

Giving partner : Goodworld