web3 with a16z crypto How This Foodie Founder Is Revamping Restaurants
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Jan 24, 2025 In this discussion, Ben Leventhal, CEO of BlackBird and former founder of Resy and Eater, shares his entrepreneurial journey in food tech. He dives into his vision for transforming the restaurant experience and the importance of metrics versus feelings in defining success. Leventhal also contrasts 'wartime' and 'peacetime' leadership styles, emphasizing trust and communication. He offers insights on building effective teams, achieving product-market fit, and creating a thriving restaurant marketplace, all while stressing the importance of innovation and resilience.
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Know Your Customer
- Understand your target customer and their needs when building a product or brand.
- Without a clear audience, your efforts will be rudderless and ineffective.
Brand Storytelling
- Effective brand building relies heavily on storytelling and communicating values.
- Customers connect with brands when they understand their stories and what they represent.
Branding Expertise
- If branding isn't your strength, bring in experts who understand it.
- Don't try to be good at everything; focus on your strengths and delegate weaknesses.