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How This Foodie Founder Is Revamping Restaurants
Jan 24, 2025
In this discussion, Ben Leventhal, CEO of BlackBird and former founder of Resy and Eater, shares his entrepreneurial journey in food tech. He dives into his vision for transforming the restaurant experience and the importance of metrics versus feelings in defining success. Leventhal also contrasts 'wartime' and 'peacetime' leadership styles, emphasizing trust and communication. He offers insights on building effective teams, achieving product-market fit, and creating a thriving restaurant marketplace, all while stressing the importance of innovation and resilience.
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Quick takeaways
- Ben Leventhal highlights the crucial role of technology in enhancing consumer experiences within the restaurant industry.
- Establishing a strong brand identity through effective storytelling is essential for building loyal customer relationships.
Deep dives
Ben Leventhal's Entrepreneurial Journey
Ben Leventhal, the founder and CEO of Blackbird, emphasizes the importance of passion and persistence in his entrepreneurial journey. Starting with Eater in 2005, he identified a gap in food media and seized the opportunity to create content that resonated with restaurant enthusiasts. After successfully scaling Eater and selling it, he transitioned to Resi, a platform that effectively transformed restaurant reservations. Throughout this evolution, his focus remained on blending technology with the restaurant industry to create rewarding consumer experiences.
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