Being an agency deputy secretary is a tough job. As the chief operating officer, this person is the essential link in the agency performance chain. But they also face unique dynamics that can make operational effectiveness a real challenge. A new paper from McKinsey offers some suggestions, and two of the authors are here to discuss their recommendations. I'm joined by Scott Blackburn, a senior partner in McKinsey's Washington DC office and Jesse Salazar, an advisor for McKinsey.
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The Federal Drive with Terry Gerton