#158 Building Human-Centered AI Experiences with Haris Butt, Head of Product Design at ClickUp

In today's AI landscape, organizations are actively exploring how to seamlessly embed AI into their products, systems, processes, and workflows. The success of ChatGPT stands as a testament to this. Its success is not solely due to the performance of the underlying model; a significant part of its appeal lies in its human-centered user experience, particularly its chat interface. Beyond the foundational skills, infrastructure, and tools, it's clear that great design is a crucial ingredient in building memorable AI experiences.

How do you build human-centered AI experiences? What is the role of design in driving successful AI implementations? How can data leaders and practitioners adopt a design lens when building with AI?

Here to answer these questions is Haris Butt, Head of Product Design at ClickUp. ClickUp is a project management tool that's been making a big bet on AI, and Haris plays a key role in shaping how AI is embedded within the platform.

Throughout the episode, Adel & Haris spoke about the role of design in driving human-centered AI experiences, the iterative process of designing with large language models, how to design AI experiences that promote trust, how designing for AI differs from traditional software, whether good design will ultimately end up killing prompt engineering, and a lot more.