Today I talked to Mohammad F. Anwar and Frank Danna about their book Love as a Business Strategy: Resilience, Belonging & Success (Lioncrest, 2021).

Rarely will executives leave themselves vulnerable by sharing what they did wrong in managing people, which in turn led them to take corrective actions. Mohammad Anwar is that rare exception, even going so far as to share on the air his “infamous refrigerator email” where he tore into employees for leaves a “disgusting” mess in the company’s breakroom refrigerator. How to create a psychologically safe place to work is the underlying theme of this episode, which ranges from answering why new hires at Softway always start on a Friday to explaining, a little, about how giving “spot raises” have superseded the previous “fish market” system of dickering for pay increases as part of annual performance reviews.

Mohammad F. Anwar is the founder and CEO of Softway, a business-to-employee solutions company that helps build high-performing companies. Frank Danna is a Director at Softway.

Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Lingo. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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