Rehab and Performance Lab: A Medbridge Podcast

Rehab and Performance Lab Episode 21: Cancellations and Exercise Noncompliance: Can RTM Help Us?

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Dec 15, 2025

Dr. Anang Chokshi, a dual board-certified physical therapist and advocate for remote therapeutic monitoring (RTM), teams up with Dr. Jon Ide-Don, a digital health leader, to tackle patient dropout in rehab. They discuss the critical difference between adherence and engagement, emphasizing co-creation of care plans. The duo offers innovative strategies to enhance communication and nurture patient relationships, demonstrating how digital tools can transform rehab outcomes. Tune in for insights on leveraging technology to keep patients motivated and involved!

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INSIGHT

Engagement Is A Two-Way Partnership

Engagement is a two-way partnership that combines cognitive, emotional, and behavioral elements.
Co-create goals and adjust plans together to make adherence durable and internally owned.

ADVICE

Ask Open Questions And Adjust Often

Use open-ended questions and goal-setting conversations to find patient-aligned plans.
Check in longitudinally and adjust the plan based on patient feedback to sustain engagement.

ADVICE

Use Confidence Ratings And Quick Check-Ins

Use simple confidence ratings (e.g., 0–10) and ask how to move from a 7 to a 9.
Send brief check-ins after sessions to invite questions and diagnose barriers early.

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Dr. Anang Chokshi, a dual board-certified PT and one of the architects behind remote therapeutic monitoring (RTM) codes, joins digital health expert Dr. Jon Ide-Don for a timely conversation with host Phil Plisky. Together, they explore why patients cancel, ghost HEPs, and drop off care—and how rehab professionals like you can change that. From rethinking engagement beyond “compliance” to weaving digital tools into every day practice, this episode offers real-world strategies that can elevate your outcomes and your patient relationships. Tune in as we ask, “Can RTM be more than just a billing code?”

Learning Objectives

Analyze the evidence on technology-enabled rehabilitation and its impact on patient engagement
Apply evidence-based strategies to implement digital tools that foster patient engagement in clinical practice
Solve patient case scenarios in which technology enhances both clinical outcomes and patient engagement

Timestamps

(00:00:00) Welcome
(00:00:05) Improving patient care through technology
(00:04:02) Understanding patient adherence vs. engagement
(00:08:59) Building trust and shared decision-making
(00:13:03) Identifying barriers to exercise compliance
(00:15:23) Facilitating patient engagement and success
(00:18:32) Completing a plan of care
(00:21:03) Addressing patient drop-off
(00:23:17) The role of technology in rehabilitation
(00:29:43) Defining remote therapeutic monitoring (RTM)
(00:33:55) Real-world applications of remote monitoring
(00:38:42) Enhancing care with remote therapeutic monitoring
(00:43:47) Key takeaways for implementing RTM

Rehab and Performance Lab is brought to you by Medbridge. If you’d like to earn continuing education credit for listening to this episode and access bonus takeaway handouts, log in to your Medbridge account and navigate to the course where you’ll find accreditation details. If applicable, complete the post-course assessment and survey to be eligible for credit. The takeaway handout on Medbridge gives you the key points mentioned in this episode, along with additional resources you can implement into your practice right away.

To hear more episodes of Rehab and Performance Lab, visit ⁠⁠⁠⁠⁠⁠⁠https://www.medbridge.com/rehab-and-performance-lab⁠⁠⁠⁠⁠⁠⁠

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