The SaaS CFO 500K Euros Raised to Moderate Hateful Comments on Social Media
Welcome to this episode of The SaaS CFO Podcast! In today’s insightful discussion, we are thrilled to have Jakob Šuster, the CEO and co-founder of Elv AI, join us. Jakob shares his fascinating journey into the world of SaaS, which began quite unexpectedly from a background in economics and political science.
He delves into how Elv AI evolved from a CSR initiative in response to the increase in toxic online comments during the Ukraine crisis of 2022. We’ll explore Elv AI’s unique approach that combines artificial intelligence with human moderation to manage and filter online content, making digital spaces safer and more respectful.
Jakob also discusses the challenges and triumphs of starting and scaling a tech business in Central Europe, touching on funding, customer acquisition, and future expansions.
Whether you’re interested in the intricacies of content moderation, SaaS business strategies, or startup growth, this episode is packed with valuable insights. Join us as we uncover how Elv AI is tackling one of the internet's most pressing issues through innovative technology and strategic market approaches.
Show Notes:
00:00 Media and public institutions struggled with toxic comments. Solution was to hire people, but not scalable.
04:09 Flexible content moderation integrates AI and human moderators.
07:28 Expanding tech company focused on smaller countries.
10:53 EU Digital Services Act mandates online content moderation.
14:03 Focus on real problem to build product.
16:59 Expressing gratitude and requests for future engagement.
Links:
Jakub Šuster’s LinkedIn: https://www.linkedin.com/in/jakub-suster/
Elv.AI’s LinkedIn: https://www.linkedin.com/company/elv-ai/
Elv.AI’s Website: https://elv.ai/
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