Keys To The Shop : Equipping Coffee Shop Leaders Stop Glorifying Chaos
Ever find yourself saying or hearing things like "Well, we go through it!" or "That was so crazy, welcome to Saturdays!" or "That's just the way it is here!" and many other phrases that draw attention to some very difficult situation of common happening on the bar? I certainly have and often these things are said with a ting of resignation by people in positions who may actually have the ability to do something about it.
In today's Shift Break we will be talking about how we tend to glorify and resign ourselves to chaos and dysfunction and why we find ourselves embracing these problems as inevitable or even rites of passage, versus using our influence and abilities to try to innovate ways to alleviate needless stresses.
Related Episodes:
- Facilitating Success
- Fix the Small Stuff! : Management, Morale, Coffee Bar Culture
- 067 : 6 Truths About Power : The Responsible Approach to Power Dynamics in the Cafe
- 373 : The Owner's Role: 5 Behaviors for Effectiveness
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