This week on the InsTech Podcast, Robin Merttens speaks with Martin Olley, Head of North America and APAC for AdvantageGo, and Laurence Trigwell, Head of Strategy and Chief Revenue Officer at Insurants, about how technology is transforming the commercial insurance and reinsurance landscape.

Martin and Laurence explore how their respective platforms are addressing key challenges in the industry, from intelligent document processing to streamlining underwriting and policy administration. They discuss the demand for innovation, the role of AI in improving efficiency and how their recent partnership is creating seamless solutions for insurers through an integrated ecosystem.

• The shift from exploration to execution: Insurers are moving beyond AI experimentation to apply practical, value-adding solutions.
• Intelligent document processing: Unlocking valuable data from submissions, loss runs and slips to streamline risk operations.
• Ecosystem partnerships: How collaborations like AdvantageGo and Insurants deliver end-to-end solutions for clients, enhancing operational efficiency.
• Quick wins in tech adoption: Agile approaches, like delivering results within nine weeks, build confidence and improve adoption.
• Orchestrating AI and machine learning: Combining multiple technologies to optimize accuracy and decision-making.
• Confidence in today’s technology: Solutions are ready to deliver measurable ROI, enabling insurers to act now.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

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Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe the role of AI and intelligent document processing in streamlining underwriting and risk operations.
• Define the concept of ecosystem partnerships and their impact on delivering integrated insurance solutions.
• List the key technologies, including AI, OCR and machine learning, that are enabling smarter decision-making in insurance.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 331 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.