

Special Edition: Work in 2025 – RTO, Rise of ‘Job Hugging’ & Role of AI
18 snips Aug 30, 2025
Caroline Walsh, Managing Vice President at Gartner's HR practice, dives into the emerging trends reshaping the workplace. From 'job hugging' amid economic uncertainties to the complex return-to-office policies, she discusses how organizations can navigate these changes. The conversation also highlights AI's dual role in transforming company culture and introducing new job functions, raising questions about employee engagement and skill development. Walsh emphasizes the importance of transparency and flexibility to adapt to the evolving expectations of today's workforce.
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Job Hugging Explained
- Employees are staying in jobs out of necessity, not engagement, creating a phenomenon called “job hugging.”
- HR leaders report quitting is down while engagement is dipping due to economic and AI uncertainty.
Explain The 'Why' For Office Return
- Tell employees the clear why behind return-to-office policies to increase buy-in and trust.
Flexibility Drives Women's Return
- Return-to-office mandates risk reversing gains in women's workforce participation gained through flexible work.