Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) Generative AI at ADM: CIO Kristy Folkwein on Flavor Innovation and Knowledge Management
Kristy Folkwein, Chief Information Officer of Archer Daniels Midland (ADM), shares how she has driven a comprehensive digital transformation at one of the world’s largest food supply companies. From consolidating processes with S4 to leveraging generative AI for flavor innovation, Kristy explains the importance of data-driven decision-making and creating a digital-first culture. In this episode of Technovation, host Peter High interviews Kristy about her strategic approach to using data and AI to unlock operational efficiencies, safeguard proprietary information, and promote experimentation across the organization. Kristy also discusses the challenges of balancing innovation with managing cybersecurity risks, navigating subscription-based technologies, and building a sustainable digital culture.
Highlights include:
- Digital Transformation at Scale: Kristy outlines ADM’s strategy to modernize processes, standardize operations, and enhance agility with S4.
- AI in Action: Examples include flavor innovation with generative AI and capturing tribal knowledge in manufacturing.
- Protecting Proprietary Data: How ADM navigates the risks of adopting AI while ensuring data security and aligning innovation with business goals.
- Fostering a Digital Culture: Initiatives like ‘Feast Your Mind’ tech talks and success storytelling to encourage adoption of new technologies.
- Future Trends and Concerns: Kristy highlights emerging technologies like edge AI and machine vision while addressing the challenges of the subscription model shift and cybersecurity.