S11E1: The Digital Fog of War with Tehilla Shwartz Altshuler and Zvika Krieger
Jan 11, 2024
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Tehilla Shwartz Altshuler, senior fellow at the Israel Democracy Institute, and Zvika Krieger, former director of responsible innovation at Meta, discuss the impact of unsubstantiated information on social media during the Israel-Hamas war. They explore topics such as Israel's public diplomacy tools, content moderation challenges, the utilization of social media in asymmetrical warfare, and the potential negative effects of lightly moderating content on tech platforms.
The Israeli government faces challenges in countering disinformation and establishing trust with the Western world due to extreme statements aimed at the local political base.
Social media platforms play a significant role in the digital fog of war, contributing to a toxic information environment due to inconsistent content moderation and algorithmic design.
To combat disinformation, investment in digital literacy and education is crucial, along with encouraging reliable sources, fact-checking organizations, and regulating social media platforms for transparency.
Deep dives
The Evolution of the Fog of War Concept
The concept of the 'fog of war' originated with Carl von Klasswitz in the 19th century, but it wasn't until 1896 that the term itself was coined by Lonsdale Hale. In today's world, the perception of war has dramatically changed due to social media and technology, allowing information and images of conflict to be witnessed in real time.
Challenges of Israeli Government's Public Diplomacy
The Israeli government faces challenges in sharing its story and countering disinformation. The current Israeli government has not established trust with the Western world, partly due to extreme statements aimed at the local political base. The politicization of public diplomacy institutions led to private initiatives taking charge of social media efforts. Additionally, traditional media sources have often showcased preconceived ideas against Israel, while giving uncritical trust to Hamas sources.
The Role of Social Media Platforms in Perpetuating the Digital Fog of War
Social media platforms play a significant role in the digital fog of war. While they have policies and dedicated teams for content moderation, challenges remain. The lack of consistency in content moderation and algorithmic design is a concern. Content spread across platforms like Telegram, WhatsApp, and Twitter contributes to a toxic information environment. There is a need for a more holistic ecosystem-based approach to address these challenges, rather than relying solely on individual platforms.
Content Moderation Challenges and Strategies
Content moderation is a complex task faced by social media platforms. Companies employ thousands of content moderators and AI algorithms to review and tackle the large volume of content. Different platforms have varying moderation philosophies, influenced by their unique cultures and values. While some content moderation efforts may fall short, platforms are actively working to address issues, collaborating with experts and addressing criticisms. The long-term negative effects of polarizing content and users' shifting preferences are also encouraging platforms to prioritize positive discourse.
Building Digital Literacy and Responsible Consumption of Information
To combat disinformation and misinformation, investment in digital literacy and education is crucial. Teaching children how to navigate social media responsibly should be a priority. Breaking out of filter bubbles and diversifying sources of information is essential for everyone, including those in pro-Israel or critical circles. Encouraging reliable sources and fact-checking organizations, while regulating social media platforms for transparency, are key steps in combating disinformation and building a more informed society.
SAPIR Institute Director Chanan Weissman is joined by Tehilla Shwartz Altshuler, senior fellow at the Israel Democracy Institute, and Zvika Krieger, former director of responsible innovation at Meta discuss their recent essays in SAPIR’s Technology issue and explore how the virality of unsubstantiated information on social media is impacting perspectives on the Israel-Hamas war.
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