The Role of Social in B2B and B2C

In this special episode of the Social Pros Podcast, Jay and Adam speak with a wide range of guests to discuss the importance of social and where it might be heading in the coming year.

Special thanks to our sponsors:

• Salesforce Marketing Cloud (Magic Moments: How to Create Inspired Marketing to Amaze Your Customers: candc.dl/amazecustomers)
• Convince & Convert (Experience This! Show: experiencethisshow.com)
• Yext (The Everywhere Brand: http://offers.yext.com/everywherebrand)

In This Episode

• Mark Josephson — CEO at Bitly
• Kriti Kapoor — Head of Social Customer Care at Microsoft
• Tim Washer — Keynote Speaker/Event Emcee/PowerPoint Comedian at Ridiculous Media
• Kelley O’Brien — Director of Interactive, Digital, Social at Krispy Kreme
• Laurie Meacham — Manager Customer Commitment at JetBlue Airways
• Brooks Thomas — Social Business Advisor at Southwest Airlines

Visit SocialPros.com for more insights from your favorite social media marketers.