Becker’s Healthcare Podcast From Burden to Trust: How AI Can Humanize Healthcare
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Oct 30, 2025 Dr. Josh Tamayo-Sarver, Vice President of Innovation at Vituity and a practicing emergency physician, delves into the transformative role of agentic AI in healthcare. He highlights how this technology can alleviate administrative burdens and enhance trust between clinicians and patients. Josh emphasizes the importance of focusing on patient connections and outcomes that truly matter, stressing that success comes from addressing frontline frustrations and aligning AI solutions with real user needs.
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Generative AI's Knowledge Versus Action Gap
- Generative AI excels at summarizing and knowledge retrieval but lacks true conceptual understanding.
- Asking it to take purposeful actions exposes gaps because it cannot reliably apply concepts like a human can.
Coding Demo Failed Until Orchestrated By An Agent
- Vituity built an ambient tool that summarized diagnoses well but failed at reliable ICD-10 coding at scale.
- They solved it by layering an agent that orchestrated deterministic lookup code to produce accurate, actionable codes.
Agentic AI As Orchestrator, Not Replacement
- Agentic AI orchestrates tasks by identifying required steps and calling specialized actions, not by replacing every component with generative models.
- Combining LLMs with deterministic services yields reliable end-to-end actions.