10. Lead Care Win: Dan Pontefract x 21 Letters on Life and Its Challenges

“Human resources” <= This phrase drives me NUTS! It’s a term so common that we’ve grown deaf to the mechanistic coldness of it. How will we ever build organizations that are people-centric and allow for human flourishing … if we consider people just resources? Leadership strategist Dan Pontefract is on the frontlines with me in the quest to shape corporate cultures as human-centered. Dan joins me today to talk about how caring helps organizations flourish, when and where you need to manage, and why every interaction counts. Get‌ ‌book‌ ‌links‌ ‌and‌ ‌resources‌ ‌at‌ https://www.mbs.works/2-pages-podcast/  

Dan reads from 21 Letters on Life and Its Challenges by Charles Handy. [reading begins at 6:05]

Furthermore, we discuss: 

“To me, the organization is a family” [11:03] | Challenges associated with adopting a human-centered way of thinking [14:13] | “You’re only as good as your last interaction with someone.” [21:02] | Being willing to embrace empathy in the workplace [22:02] | Organizational evolution [28:57] | “Once you change yourself, you can help to change others.” [33:55]