The Grant Williams Podcast Ep. 96 - Kathleen Thelen

This terrific discussion with Kathleen Thelen examines the historical origins and rise of large retail chains and e-commerce platforms in the United States, tracing the parallels between the business models of early mail-order retailers like Sears Roebuck and modern companies like Amazon. Kathleen explainss how antitrust laws and the fragmented regulatory environment in the US enabled the growth of these large, low-cost retailers by making it difficult for alternative models like consumer cooperatives to gain a foothold.

We focus on the reliance on low-wage labor and how the prioritizing of low prices over other considerations has become deeply embedded in the American consumer economy and, as the retail landscape has shifted with the rise of Amazon and other online shopping, she suggests that this business model remains difficult to dislodge due to the coalition of interests – manufacturers, third-party sellers, and consumers themselves – that have come to depend on these large retail platforms.

The importance of the centrality of the American consumer to the US economy has significant implications for the future as factors like inflation, tighter credit, and labor organizing threaten to challenge the dominance of the current retail giants.

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