Psych Health and Safety Podcast

Workplace Culture from a Psychosocial Factor with Steven Mah

4 snips
Feb 3, 2025
In this discussion, Steven Mah, a seasoned keynote speaker and safety professional from WorkSafe BC, shares his expertise on workplace culture as a key psychosocial factor. He delves into the vital link between organizational dynamics and employee well-being. Mah highlights the iceberg model to reveal the hidden elements of culture affecting engagement and mental health. He emphasizes the significance of recognition and strong leadership in fostering a supportive environment, encouraging organizations to prioritize psychological safety and open communication.
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ADVICE

Understanding Workplace Culture

  • Visualize culture like an iceberg: The tip represents visible elements (benefits, branding).
  • The larger, hidden part holds deeper influences (leadership, values, safety) impacting daily work.
INSIGHT

Unspoken Rules of Culture

  • Workplace culture often involves "unwritten rules" learned through observation and mentorship.
  • These unspoken norms significantly impact how work gets done and how employees interact.
INSIGHT

Culture's Impact on Retention

  • Workplace culture directly impacts employee engagement, performance, and retention.
  • It becomes a selling point for attracting and keeping top talent in today's competitive job market.
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