As a follow-up on the previous discussion about Design Operations, the Product Bakers invited Pete Fossick, who is a seasoned Design Director, Coach, Trainer, and co-founder of the DesignOps Network & conference to diving deeper into the topic. The whole conversation was around the history of design ops, how the role developed and evolved as well as its specific responsibilities.

At the end of the conversation, they've discussed how to accelerate innovation with an operations team as well as how to hire for such positions.

Table of content:

0:30 - Intro Pete Fossick and how got into Design
9:00 - Fixing problems vs. symptoms
11:50 - Responsibilities of Design Ops people
18:25 - Design Ops is a matter of company size
22:05 - The evolvement and mitosis of Design Ops
27:25 - How the role developing in the market
30:50 - Skills needed to be a good Design Operations Manager
35:35 - How Pete helps the Design Community to level up
38:20 - Design Ops collaboration with Product Managers
44:30 - Biggest mistake companies make in projects
46:50 - Driving innovation with Innovation Ops
50:35 - How to hire Design Ops as a company
53:20 - Where to find skilled people
56:25 - How agile governments work
58:40 - Pete’s gift to the audience (you)
60:00 - Debrief Christian & Alex

Pete on the internet:

Linkedin: @peterfossick
Website: https://www.factotum-design.co.uk/
Design Ops Conference: https://designops-conference.com/

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#30 Deep-diving into the Design Ops role - with Pete Fossick Design Director, Coach & Trainer