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In today's episode, Benjamin and I discuss about the following points:
- First mover advantage
- Preparing and planning
- Be clear on your goals
- Who do you want to move from A to B
- What questions will come up?
- What will be our replies?
- What will be the follow-up questions?
- Who will be affected?
- Who needs/must know first?
- How do you communicate it?
How to break the bad news:
- Tell it all
- Tell it fast
- Tell them what you’re doing about it
- Tell them, when it’s over
- Get back to work
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The Effective Statistician - in association with PSI