Exploring the artificial coin shortage in the Philippines and the impact on consumer behavior. Insights on how businesses and shoppers in Quezon city are adapting to the decline in coin usage. Challenges faced by jeepney drivers and passengers due to the scarcity of small change. Efforts to promote digital payment methods and address the unbanked population. Retailer struggles with change shortages and creative solutions like using candies.
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Quick takeaways
People in the Philippines are hoarding coins, leading to an artificial shortage.
The rise of e-wallets is changing consumer behavior and impacting small businesses in Quezon City.
Deep dives
The shift away from using coins
The podcast explores how the Philippines is experiencing an artificial coin shortage despite having enough coins to serve the population. People in the country are increasingly choosing to pay with bigger notes or use online and mobile banking instead of using coins. This shift in behavior is impacting various aspects of daily life, such as public transportation fares requiring small change.
The rise of e-wallets
The podcast highlights the increasing popularity of e-wallets, a form of mobile banking, especially in places like Kazon City. These mobile payment systems have been embraced, especially during the pandemic, as people wanted to handle less cash to avoid spreading germs. However, there is still some resistance to using e-wallets, particularly among small businesses and street vendors.
Efforts to address the coin shortage and promote digital banking
The podcast mentions the Philippine Central Bank's coin redistribution program, which aims to bring more coins into circulation. Additionally, the government has introduced coin deposit machines in shopping centers to collect and redistribute coins. These initiatives, along with the push for digitalization and e-wallet adoption, aim to make banking services more accessible to the unbanked population and improve overall financial efficiency.
The Philippines is experiencing an artificial coin shortage.
It’s artificial because there are plenty of coins - it’s just that people are using them less so they fall out of circulation and end up collecting in jars at home.
Hannah Mullane investigates why this is happening and what impact it’s having on consumer behaviour. And reporter Camille Elemia speaks to businesses and shoppers in Quezon city to find out how Filipino’s are changing the way they spend.
(Picture: A jeepney driver, counting some notes)
Presented and produced by Hannah Mullane
Additional reporting: Camille Elemia
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