Chase Damiano, Founder and CEO of Human at Scale, dives into the pitfalls of founder bottlenecks in accounting firms. He reveals a six-part delegation framework to help leaders pass off responsibilities and reclaim time for strategic growth. Learn how to transform one-on-ones into leadership labs, manage team meetings more effectively, and encourage autonomy among team members. Chase shares insights on navigating rapid growth, addressing delegation failures, and the importance of a delegation roadmap, making it easier for firms to thrive.
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question_answer ANECDOTE
Sabbatical Sparked A Leadership Reset
Chase took a 12-week sabbatical including two weeks of silence after scaling Commonwealth Joe Coffee Roasters.
The break helped him rediscover purpose and rethink leadership away from constant busyness.
insights INSIGHT
Treat Feelings As Operational Data
Chase frames intuition and daily energy as internal data that guides decisions.
Reflecting on how tasks make you feel reveals what to stop, keep, or delegate.
volunteer_activism ADVICE
Learn By Saying No To Everything
Say no strategically to avoid overloading your firm and learn through selected experiments.
Use early experiments to discover what core services you actually want to keep.
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Still running every meeting and answering every Slack ping? Blake Oliver talks with Chase Damiano of Human at Scale about escaping founder bottlenecks. Learn a six-part delegation framework (responsibility, purpose, success, process, resources, decisions), turn 1:1s into leadership labs, build a team responsibility inventory and a delegation roadmap, and see why great prompts mirror great delegation. Leave with practical steps to hand off meetings, elevate decision-making, and reclaim time for strategy and growth.
Chapters
(01:17) - Chase's Sabbatical and Transformation
(02:36) - Challenges of Rapid Growth and Burnout
(03:28) - Finding Purpose and Slowing Down
(13:59) - Effective Delegation Strategies
(19:11) - Delegation Example: Managing Team Meetings
(25:16) - Approval for Meeting Cancellations
(25:37) - Delegation Framework Explained
(26:02) - Addressing Delegation Failures
(30:48) - Team Responsibility Inventory
(32:56) - Delegation Roadmap
(36:28) - Defining Success in Delegation
(42:11) - Encouraging Decision-Making Autonomy
(49:21) - Human at Scale: Transforming Operations
(51:51) - Conclusion and Next Steps
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