Positioning with April Dunford

How to Create Marketing and Sales Alignment

26 snips
Sep 28, 2023
The podcast discusses the challenges of aligning marketing and sales teams, including defining a good lead and collaborating on a sales pitch. It highlights the importance of involving the sales team in positioning work, conducting test pitches for feedback, and establishing methodology and structure for effective collaboration.
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ANECDOTE

Marketing and Sales Distrust Leads

  • Marketing and sales often distrust each other's leads causing tension.
  • April Dunford shares a story where sales was insultingly called "a bunch of drooling idiots" by her boss.
ADVICE

Use SLAs Carefully

  • Use a service level agreement (SLA) to define a lead and sales follow-up terms.
  • But avoid treating it like a contract that breeds distrust between marketing and sales.
INSIGHT

Sales Know Customers Best

  • Salespeople hold rich, practical insight about customers and competitors.
  • Involving sales in positioning research reveals crucial info product teams often miss.
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