TopGun Audit School ,

Ernie de los Santos, TopGun Audit School

– The Sharkpreneur podcast with Seth Greene Episode 701 Ernie de los Santos

Ernie de los Santos is Faculty Chair and Founder of Appeal Academy, and the popular online talk show, "Finally Friday!", and TopGun Audit School. He writes regularly for Appeal Academy and provides marketing strategy and lead generation for vendors and consultants, producing well over 2,500 webinars. Before entering the healthcare industry in 2006, he spent over 20 years in research and development and process improvement, working on projects for Fortune 100 corporations, including Coca-Cola, Kodak, and the International Olympic Committee. Before that, he spent 10 years in B2B sales and marketing for his own company, plus holding national positions at SONY and Panasonic. He holds a BA in Anthropology and Computer Science.

Appeal Academy, founded in 2011, is the home of the popular online talk show, "Finally Friday!" After producing over 250 free live webinars since 2013, the show’s regular panel of revenue cycle professionals now focus on processes and solutions to compliance and appropriate reimbursement that can be used as preventive, proactive measures with conservative, sensible approaches to the numerous regulations and rules that plague providers today, rather than the commonly seen clean-up or reactive measures to boost reimbursement. The overall approach in the shows could be described as “agnostic,” not beholding to any specific products or vendors, always pointing in the direction of solutions.

TopGun Audit School is a new venture, devoted to teaching documentation and communication improvement in healthcare, based upon what payers and reformers look for in the medical record, for both quality and payment integrity. TopGun coaches focus on improvements to processes and reduction of administrative burdens, supporting both the quality of patient care, and the financial health of the hospital. The structure of TopGun’s business model is based upon Ernie’s study how the Allies won WWII, and translation of those forces and weapons into business products and services.

Listen to this illuminating Sharkpreneur episode with Ernie de los Santos about the TopGun Audit School.

Here are some of the beneficial topics covered on this week’s show:

● Why doctor’s need to learn the documentation the auditors are looking for.

● How many patients die because of poor communication in healthcare.

● Why it’s not the best practice to put a lot of text on the screen during a webinar.

● How 85% of denials for payments happen in hospitals because of poor documentation.

● Why you should focus on the KPIs that make a difference and help earn money.

Connect with Ernie:

Guest Contact Info

Twitter

@ernieswebinars

LinkedIn

linkedin.com/in/erniede

Links Mentioned:

topgunauditschool.com

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FR SERAPHIM ROSE: LIVING THE ORTHODOX WORLDVIEW (1982)